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FREQUENTLY ASK QUESTIONS

What is the process of Online Counseling?

Online counseling means providing Psychological counseling service for mental healing that occurs online instead of at clinic or hospital. It may be through voice calling or video calling with the help of online network which carried out by eminent Psychologists. All you need is a computer, a good internet connection and a calm private space to begin.

How does MindGuru provide online counseling?

MindGuru provides online counseling through website and mobile app, in a very user- friendly way. MindGuru has a pool of well qualified and experienced Psychologists with different specializations. You can select the most suitable Psychologist and your own time slot for counseling service. In addition to online counseling, MindGuru also provides online booking facility for direct appointment.

What are the steps for online counseling?

What you need is, log on to the online platform (Website/ mobile app), creating account through very simple steps and selecting your Psychologist and time slot. Online payment can be done through netbanking, debit card/credit card, etc. Psychologist will contact you in the specified time.

In which categories does MindGuru provide online counseling?

Some of the categories MindGuru provides online counseling include are Fear and Anxiety, Parent Child Counseling, Emotional Therapies, Personality Development, Sexual and Marital Health, Family Counseling, Addiction Management, Adolescent Problems, Anger Stress Management, Learning Disabilities, Mood Disorders, etc.

Is there any option for clarifying questions about mental healing procedure?

There is a section for messaging in the home page. Our expert will be in touch with you shortly for clearing your doubts.

How online counseling is effective compared to traditional counseling service at clinic?

You can use online counseling service at your convenient time and place. It helps saving time to visit the Psychologist at clinic. Distance is not a limitation in online counseling. You can opt for online counseling from experts of various locations.

How much does MindGuru online counseling cost?

The cost of counseling varies from Psychologist to Psychologist depending on their qualification and experience. You can view fees of Psychologists along with their profile and can take decision accordingly. Charges for Psychologists is calculated hourly.

How will be the duration of each counseling session?

Duration of each counseling session varies from 50 minutes to one hour.

What will do if the Psychologist not making the consultation in the allotted time slot withour any prior notice ?

You can contact the customer care number and we will enquire about the same and will facilitate rescheduling of session or refunding the fees. However we will try to avoid such inconveniences. MindGuru ensures very reliable service to its customers.

What are the requirements for Voice Calling and Video Chatting with Psychologist?

For Voice Calling, you need a cell phone and an internet connection desired. You need to give your cell phone number while booking for counseling session.

For Video Chatting, you have a reliable internet connection and further instructions will be given at respective time

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